Smoothing Out the Subcontractor Experience

Davis Interiors was experiencing some serious growing pains. For the Minneapolis interior design firm, better project organization and communication with subcontractors would prove key to managing a growing workload.

Finding a Better Way to Manage Projects

The firm’s sweet spot had long been residential remodels with whole-home furnishings, but the team began tackling new-construction projects to meet clients’ needs. 

Homeowners were looking to Davis Interiors not only to create beautiful, livable spaces but also to manage projects from concept through construction. Jennifer Davis, the founder and principal designer of Davis Interiors, says the process was incredibly labor-intensive. 

“We were failing at it,” says Melissa Tollefson, an interior designer at Davis Interiors. Something needed to change. 

Enter Houzz Pro. With tools for handling project elements such as daily logs, change orders, scheduling and invoicing, the platform lightens the logistical load and helps keep projects organized. 

Making Communication Easier

“Using Houzz Pro has helped us communicate more quickly and effectively,” Davis says. “We have gotten really amazing feedback from contractors, [such as] we’re ‘very easy to work with,’ we ‘have all the information’ and we ‘communicate very well.’”

It’s easy to understand why. If a builder, contractor or subcontractor has a question on-site, the Davis Interiors team can quickly find the answer in one easy-to-navigate platform. “That level of communication and organization that we offer to our trades is what people love,” Tollefson says. 

Better organization has enabled the firm to double its client capacity while maintaining the same high level of care central to its approach.

“One of the most important things to me for our firm is the experience that we offer. We want everybody to feel valued,” Davis says. “Houzz is what makes that experience so fantastic.”