EXPERT SUPPORT
Achieve Even More With Houzz Pro Support
We stand by our software—and the pros who use it.
From one-on-one guidance to on-demand training, Houzz Pro’s customer support makes sure the right resources are always right where you need them.
Connect Quickly
Reach out to our in-house experts by chat, email, and phone for one-on-one help.
Find Answers
Get in-depth, DIY solutions from hundreds of help articles and video tutorials.
Sharpen Skills
Level-up with live webinars, coaching courses, and a Houzz Pro Certification.
CONTACTS US
Live Experts, Standing By.
Get in touch with real people who know Houzz Pro best by live chat, email, or phone. Since our goal is zero Houzz Pro complaints, consider our five-star service at your service.
- Chat with us on the bottom right of your browser
- Email with us by submitting a support ticket
- Call us at (888) 257-4020 to speak with a real rep*
- Dedicated support available for select plans
*Available Monday to Friday, 6am to 5pm PT.
ONBOARDING SUPPORT
Set Up for Success Without the Stress
Whether you’re switching software or subscribing from scratch, our white glove onboarding team can make sure your move to Houzz Pro is as simple and seamless as it gets.
- Find your way around Houzz Pro’s features fast
- Migrate projects, files, and more to the right places
- Import cost codes, catalogs, clients—everything
- Sync to QuickBooks Online with accounting experts
HELP CENTER
Articles and Videos for Anytime Troubleshooting
Need answers now? Take your Houzz Pro support into your own hands with the Help Center—our extensive library of step-by-step articles and videos for the DIY problem solver.
- Dive right in with our Getting Started guide
- Explore a mix of how-to articles and videos
- Search for specific questions, topics, or issues
- Browse by feature to discover new insights
TRAINING WEBINARS
Build Your Skillset With Online Workshops
Our live and on-demand Training Webinars are free to register for and break down the ins and outs of our software in realtime—Q&As included for live attendees.
- Watch webinars live or later with on-demand replays
- Start strong with our curated Getting Started video
- Get in-depth instruction with feature Deep Dives
- Explore updates with quarterly What’s New videos
HOUZZ PRO CERTIFICATION
Master Our Software, Stand Out to Homeowners.
Earn the badge that helps with both: our user-exclusive Houzz Pro Certification. Complete with pro tips and videos, this course is your quickest way to power-user status.
- Get guided, hands-on training on our features
- Complete modules in any order at your own pace
- Stand out with a badge on your Houzz profile
- Tailored to designers or builders and remodelers
We’re Here for You—in More Ways Than One.
We’re Here for You—in More Ways Than One.
Houzz Pro Academies
Houzz Pro Expert Support Features
See all the main Houzz Pro support features, book a Demo to learn package details
Live Chat Support
Contact support directly within Houzz Pro via live chat during support hours
Email Support
Submit support requests through email or support tickets.
Phone Support
Contact support team directly via phone.
Industry-Specific Support
Access support from experts familiar with construction and design workflows.
Specialist Support
Get help from specialists (e.g., workflows, integrations).
Help Center Access
Access articles, tutorials, and guides through the Houzz Pro Help Center.
Video Tutorials
Learn features through on-demand video tutorials.
Training Resources
Access training materials to learn how to use Houzz Pro features.
Pro Forum
Connect with other professionals to ask questions and share knowledge.
Product News & Updates
Stay informed about new features and updates.
Dedicated Account Manager
Dedicated representative is assigned to any Advertising or Custom Houzz PRO software customers
AI Chatbot Support
Automated support assistant inside product
Certification Programs
Formal certification for software proficiency
Why Go With Houzz Pro?
Why Go With Houzz Pro?
All-In-One AI Platform
