Same-Day Approvals & Payments: How Kyle Hill Design Moves Projects Faster With Houzz Pro

Location: San Francisco, Calif.
Overview: Full-service design firm specializing in preparing homes for sale with end-to-end design, renovation, and staging services.
Team size: 4 core team members, supported by four contractor teams
Annual revenue: $2 million-$3 million

Kyle Hill Design is a San Francisco-based high-end, full-service design firm specializing in preparing homes for sale , providing renovation, furnishing and staging services.

Before Houzz Pro, Kyle relied on a patchwork of spreadsheets, emails, and manual invoicing. That made organization difficult and created unnecessary stress. “I was spending hours doing proposals and invoices.” Kyle recalls.

The lack of a single platform made client communication difficult. With multiple teams, contractors, and clients involved, details often slipped through the cracks.

Keeping It Together

After exploring different software solutions, Kyle’s team chose Houzz Pro for its ability to bring every aspect of the business into one platform. “I love Houzz Pro for the simple fact that it's an all in one for us. With multiple projects running, we need something that keeps us together,” Kyle explains.

Early in the project, Kyle Hill Design uses the 3D Floor Planner and Room Scanner to capture room measurements and architectural details like bay windows and built-ins, giving the team an accurate floor plan for space planning and furniture fit. “Gone are the days when we’re loading and unloading six different dining tables to see if it’s going to be the right fit. The room scanner helps us get things right the first time,” Kyle shares.

Proposals and Invoicing have become seamless. “The biggest time saver for me is creating a proposal and converting it to an invoice. It's literally the click of a button. Clients have the ability to approve the proposal. Once they approve it, it goes into the invoice. Then they have the ability to pay.”

Payment collection has been transformed. “Timing is everything. We create an invoice, it's immediately ready for clients to be able to pay it. They have the option of paying by ACH or credit card. With the option for instant direct deposits, the money is readily available, and we're able to pay our trades and pay for the materials.”

On the design side, “Houzz Pro makes it super easy. The ability to clip the piece that we love and put it into the actual project is so helpful. I cannot always be at the job site at the loading and on installation day, but since we have everything in Houzz Pro, we're able to print out [the selections], and our movers, other team members, everyone gets to see what it is that we're talking about instead of just having to listen to us describe it.”

In the field, the mobile app proved itself invaluable. “I'll be talking to clients and they'll have a question on something that was in the proposal or in the invoice, and I'm able to pull it up in real time and talk to them and let them know right then, as opposed to before, I'd be like, ‘Let me get back to you.’"

The Client Dashboard gives homeowners visibility and transparency into the project, while giving Kyle valuable time back. “The Client Dashboard really helps us with our clients. They're able to see their mood boards, their products, what we're going to be using for the finishes, the costs. They don't have to be going through all of their emails and searching. It's all right there in one spot for them. It also gives us all a bit more time back, which I absolutely love.”

Return on Investment

With Houzz Pro, Kyle Hill Design now confidently manages 20–25 projects at once, generating $2 million to $3 million in annual revenue while delivering stunning interiors and an exceptional client experience.

Proposal building and invoicing time has been cut by two-thirds, giving Kyle more bandwidth to focus on design and customer service. Projects move faster with built-in approval tools and Instant Payouts, and client transparency has improved dramatically, easing the stress of major renovations. “Clients can see the progress in the Client Dashboard, and it helps put their mind at ease.” Kyle shares.

Kyle highlights the strong return on investment with Houzz Pro “What held me back from investing in software was the monthly or yearly price. But with Houzz Pro, it’s worth it—ten, even fifty times over. It streamlines everything and gives me time back.”

Key Outcomes

Admin time cut by 2/3: Proposal building and invoicing cut from several hours to well under an hour.

20–25 active projects: Managed in parallel without the need to hire extra administrative staff.

Same-day approvals: Approval-to-payment cycle reduced from days to a single day with digitized approvals, integrated invoicing, and online payments.

Curious to see how Houzz Pro can benefit your business? Get a personalized demo or try Houzz Pro free today.