Stay Organized

Add leads from any source, manage their progress, and communicate in one place.

Write With AI

Reply to leads quicker with instant writing assistance powered by Houzz AI.

Win Clients

Send 3D Floor Plans, Estimates or Proposals, and more to win clients with ease.

The CRM Your Sales Pipeline Needs

Our CRM is fully integrated with our other software features—ensuring everything you collect in the lead phase flows seamlessly from one tool to the next.

Trusted by 3 Million+ Contractors and Design Pros

LEAD DASHBOARD

All Your Leads in One Place

Ready to tame the contact chaos? Our streamlined CRM platform organizes every lead you receive into one simple dashboard for a bird’s eye view of your sales pipeline.

  • See all your leads and what stage they’re in at a glance
  • Search for and filter leads and customize your column view
  • Add custom tags to keep your pipeline organized
  • Import leads from Zapier, emails, or files in a few clicks
LEAD MANAGEMENT

Nurturing Leads is Now Second Nature

Click on any lead to pull up their full profile complete with contact info, a dedicated message center, and an activity stream that logs every conversation and action.

  • Import leads from spreadsheets and emails
  • Move leads through stages and create custom lead stages
  • Create custom Tasks directly from your dashboard
  • Assign lead owners to clarify team responsibilities
CENTRALIZED COMMUNICATION

Rein in How You Reach Out With Houzz AI

Emails, calls, texts—keeping in touch can be tough. That’s why our CRM software consolidates all the ways you stay in touch and uses AI to help you reply faster.

  • Preview and send messages via email, text, or both
  • Use Houzz AI to write or refine messages to leads
  • Use our message templates or create your own
  • Make phone calls directly from your computer
QUICK CREATE

Close More Jobs Without Opening More Tabs

Love a good shortcut? Cue the Quick Create section of each lead's profile. Here, you’re a click away from crafting private team notes and Tasks, sending Estimates, and more — and even sharing 3D Floor Plans to help seal the deal.

  • Add notes and call logs to document crucial details
  • Create lead-specific Estimates or Proposals in a click
  • Schedule meetings that sync with your business calendar
  • Convert leads won into projects at the push of a button

But Wait—There’s More to Our CRM.

When your team’s away, set up an auto-reply for new leads, so they know to expect a delay—a personal touch that’ll go a long way when you’re back.

INTEGRATIONS

CRM Software That Keeps You Connected

Our CRM for construction and design lets you import and manage leads from Gmail in just a few clicks. It also plays nice with Zoom, Google Meet, and a variety of digital calendars—allowing you to take video calls and schedule meetings without ever leaving the comfort of Houzz Pro.

AWARD-WINNING SUPPORT

Here to Help—However You Need It.

Got questions? Our CRM software experts have answers. For anything our self-guided resources can't solve, reach out for assistance and we'll take it from there.

Online Chat

The fastest way to find answers is at the bottom right of your browser.

Email

Troubleshooting and other assistance are just a support ticket away.

Phone

We’re here from Monday to Friday, 6am to 5pm PT at (888) 257-4020.

Help Center

Articles, video tutorials, webinars, and more are all accessible 24/7 here.

Why Go With Houzz Pro?

We’re proud to offer the only true all-in-one, AI-powered software solution for every side of your business—combining best-in-class planning, project management, financial, and marketing tools.

CRM Software Features

Review all features included in our CRM software

Feature
Description
Lead Capture & Management

Lead Capture & Import

Capture leads from Houzz, forms, email, or manually and store them in one centralized CRM.

Lead Pipeline Management

Track leads through customizable stages from initial inquiry to won project.

Lead Organization & Tagging

Organize leads using tags, filters, and custom fields to match your workflow.

Lead Source Tracking

Track where leads come from to understand marketing performance and ROI.

Client Communication

Email, SMS & Call Communication

Communicate with leads via email, text messaging, and click-to-call directly within Houzz Pro.

Communication History Timeline

View all messages, notes, and interactions with each lead in one place.

Branded Email Templates

Send professional, branded emails and reuse templates for consistent communication.

Sales Workflow & Conversion

Lead-to-Project Conversion

Convert leads into active projects with all data carried over automatically.

CRM-to-Estimate & Proposal Workflow

Create estimates and proposals directly from leads to move deals forward faster.

Meeting Scheduling & Booking Links

Share booking links and schedule meetings synced with your calendar.

Task & Activity Management

Tasks & Follow-Ups

Assign tasks, set reminders, and track next steps for each lead.

Notes, Files & Activity Tracking

Store notes, documents, and activity history for each lead or client.

Analytics & Insights

Lead Insights & Reporting

Track lead volume, conversion rates, and performance by source.

Pipeline Visibility

View lead status, activity, and progress at a glance across all opportunities.

Integrations & Connectivity

Gmail & Email Integration

Sync emails and manage communication directly from your inbox.

Calendar & Meeting Integrations

Integrate with Google Calendar, Zoom, and other scheduling tools.

Zapier Integration

Connect Houzz Pro with other tools to automate lead workflows.

Mobile CRM

Mobile Lead Management

Manage leads, messages, tasks, and meetings from the Houzz Pro mobile app.

All-in-One Workflow

Connected CRM to Project Tools

Lead data flows into estimates, proposals, schedules, invoices, and project management tools in one system.

READY TO TRY?

Get a Free Demo

For questions, give us a call at (888) 372-2851.