Houzz Pro Takes Home Top Awards

Users, reviewers and industry judges have spoken, bestowing multiple honors on Houzz Pro software. All three of Gartner’s digital markets — Capterra, Software Advice and GetApp — have recognized Houzz Pro for product and support excellence in 2021, and the Houzz team also has taken home a 2022 Stevie Award for customer service. See all the details below.

Gartner Commendations

Tech research and consulting firm Gartner has recognized Houzz Pro for excellence across its three digital markets: Capterra, which connects users with the best software based on reviews; Software Advice, which provides one-on-one help selecting software; and GetApp, which offers side-by-side comparisons of software as a service (SaaS) products. Read on to find out Houzz Pro’s distinctions from each company.

Capterra. The company uses exclusive data and reviews to build its shortlists in multiple categories. The process:

1. All available products are analyzed.
2. Products that don’t meet the requirements for functionality and reviews are eliminated.
3. The highest-rated and most popular products are plotted on a graph.

Houzz Pro earned the following honors:

Shortlist for Home Builder Software: Top Performer — Only four products out of 96 were named a Top Performer. These had the highest ratings and were the most popular products.

Shortlist for Construction CRM Software: Emerging Favorite — Houzz Pro outperformed many of the 132 construction CRM software products in this category to become one of only a handful of products to earn this designation.

Software Advice. This free service offers personalized support in helping users find the right software. Its database of ranked companies can be filtered by number of recommendations, number of user reviews or average rating. Houzz Pro was named one of the leading performers out of 311 products based on number of recommendations.

GetApp. Offering free interactive tools and detailed product data, GetApp features insights and trends along with research and reviews. Its Category Leader awards are based on five criteria: ease of use, value for money, likelihood to recommend, customer support and functionality. Hundreds of products are evaluated in each category, and only the highest-scoring products are named Category Leaders.

GetApp named Houzz Pro Category Leader for Home Builder Software and Category Leader for Construction CRM.

Capterra user Andrew B., a business development manager in construction, writes: “Houzz has been nothing short of amazing in assisting our company with whatever we need. So many ways to help our company [look] it’s best and [stay] current with the trends. I enjoy the continuing upgrades and benefits Houzz has and continues to roll out as to the improvement and ease of using their site. I enjoy that we can store everything on one platform and it is clean, easy to use and helpful for more than we actually need it for. So many options yet to explore!”

The Stevie Awards

Created to honor the achievements and positive contributions of organizations and business professionals worldwide, Stevie Awards are given out in eight categories. For the 16th annual awards in 2022, Houzz won a Bronze Stevie Award in the category of Sales & Customer Service — more specifically, for Innovation in Customer Service — Computer Industries. It recognizes new ideas and developments within sales that enable organizations to implement creative selling and business development strategies, to win new customers and grow revenue. 

Capterra user Ewa P., who owns an interior design firm, writes: “Industry-specific features make [Houzz Pro] a great solution for interior designers. Wonderful personalized support from the Houzz team is always appreciated.”

Houzz Pro is dedicated to delivering world-class customer service for home improvement professionals. All of these awards and other recognitions honor the hard work and dedication of the Houzz team to provide the best product and experience to help industry pros stand out, win more clients and manage their projects efficiently and profitably.