Damages & Defects
You can find full information on the Damage and Defect policy here.
To initiate a refund or replacement, go to the Your Orders page and select the "Return or Replace Item" button for the order and follow the instructions. Photos of the issue are required.
If the "Return or Replace Item" button is not available it is because the issue was reported outside of the Return Policy.
You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 1-3 business days with next steps.
You can find full information on the Damage and Defect policy here.
To initiate a refund or replacement, go to the Your Orders page and select the "Return or Replace Item" button for the order and follow the instructions. Photos of the issue are required.
If the "Return or Replace Item" button is not available it is because the issue was reported outside of the Return Policy.
You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 1-3 business days with next steps.You can find full information on the Damage and Defect policy here.
To initiate a refund or replacement, go to the Your Orders page and select the "Return or Replace Item" button for the order and follow the instructions. Photos of the issue are required.
If the "Return or Replace Item" button is not available it is because the issue was reported outside of the Return Policy.
You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 1-3 business days with next steps.You can find full information on the Damage and Defect policy here.
To initiate a refund or replacement, go to the Your Orders page and select the "Return or Replace Item" button for the order and follow the instructions. Photos of the issue are required.
If the "Return or Replace Item" button is not available it is because the issue was reported outside of the Return Policy.
You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 1-3 business days with next steps.You can find full information on the Damage and Defect policy here.
To initiate a refund or replacement, go to the Your Orders page and select the "Return or Replace Item" button for the order and follow the instructions. Photos of the issue are required.
If the "Return or Replace Item" button is not available it is because the issue was reported outside of the Return Policy.
You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 1-3 business days with next steps.You can find full information on the Damage and Defect policy here.
To initiate a refund or replacement, go to the Your Orders page and select the "Return or Replace Item" button for the order and follow the instructions. Photos of the issue are required.
If the "Return or Replace Item" button is not available it is because the issue was reported outside of the Return Policy.
You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 1-3 business days with next steps.