--- title: "CRM for Countertop Contractors" url: "https://pro.houzz.com/for-pros/software-countertop-contractor-crm" datePublished: "2026-09-15T05:40:35+0000" --- COUNTERTOP CONTRACTOR CRM # The Sanity-Saving CRM for Countertop Contractors One client wants to push back their start date, another can’t decide between four different kinds of quartz—and another prospect still needs a follow-up. From lead management that tells you when to reach out, to notes, messages, and files for every client, our CRM for countertop contractors helps you stay on top of it all. ## Trusted by 3 Million+ Contractors and Design Pros [Capterra: 4.3 out of 5 stars, 1,081 reviews](https://www.capterra.com/p/199689/Houzz-Pro/) [Software Advice: 4.3 out of 5 stars, 1,081 reviews](https://www.softwareadvice.com/construction/houzz-pro-profile/) [GetApp: 4.3 out of 5 stars, 1,080 reviews](https://www.getapp.com/construction-software/a/houzz-pro/reviews/) [App Store: 4.6 out of 5 stars, 4.2K reviews](https://apps.apple.com/us/app/houzz-pro/id1488002482) CRM ## Be Ready for Anything With Our Countertop Contractor CRM Our CRM for countertop contractors helps you attract and communicate with clients all under one roof, in the office or on the go. Follow-up, schedule meetings, share files, and more with ease. [https://www.youtube.com/embed/5H1oejrjRqg](https://www.youtube.com/embed/5H1oejrjRqg) [Get Started](https://www.houzz.com/houzz-pro/pricing) ## One-Of-A-Kind Customer Experiences in Less Time ### Never Miss a Follow Up Leave spreadsheets and sticky notes behind. Streamline lead management to help you and your prospects stay organized. ### Cut Down on the Back & Forth Have a leg up on other countertop contractors in your area who are still manually managing their leads. Keep employees and contractors in the loop. ### No More App Jumping Find new leads or tap into old leads from any source when business is slow. Access all lead info in one place to save time. MANAGE LEADS ## Nurture New Leads Into Loyal Clients Successful countertop contractors know that securing new projects requires great communication and prompt estimates. Our CRM software helps you: - Fire off messages quickly - Preview and send estimates - Track approvals at every stage - Document approvals with e-signatures [Get Started](https://www.houzz.com/houzz-pro/pricing) EMAIL NOTIFICATIONS & QUICK REPLIES ## Give Prospects Personalized Attention Wear one less hat and save time by trying Houzz Pro’s countertop contractor CRM. - "Quick replies" save you time creating messages - Email nudges help clients approve proposals - Gentle reminders prevent roadblocks [Get Started](https://www.houzz.com/houzz-pro/pricing) VIDEO CONSULTATIONS ## The Countertop Contractor CRM For Virtual Facetime These days, current and prospective clients expect to be able to meet with you virtually. Our countertop contractor CRM lets you do just that. - Integrate seamlessly with your calendar - Schedule video meetings or phone calls - Track leads through your pipeline - Streamline lead management to save time [Get Started](https://www.houzz.com/houzz-pro/pricing) CLOUD-BASED FILE SHARING ## File Sharing Is Caring Give your back of house processes a boost. Our countertop CRM is cloud-based with unlimited file uploads. - Limit unnecessary back and forth - Set the stage for productive collaboration - Never waste time working off of outdated documents - Prevent sending clients the wrong information [Get Started](https://www.houzz.com/houzz-pro/pricing) GMAIL EXTENSION ## Built-in Gmail Extension to Save (A Lot) of Time When you receive a new inquiry via Gmail, you can create a new lead directly from the sidebar and manage that lead with Houzz Pro. Plus... - Add and edit details or internal notes - Create and save email templates - Progress leads through to the next stage - Never leave your Gmail inbox [Get Started](https://www.houzz.com/houzz-pro/pricing) ## Pro Success Stories Hear from real home professionals who've used our countertop contractor CRM or other Houzz Pro tools to better their business. General Contractor Relies on the Houzz Pro CRM to Win Jobs [Remodelers Thank CRM Software for Never Missing a Follow Up](https://pro.houzz.com/pro-learn/blog/how-family-remodeling-business-kimber-homes-sets-everyone-up-for-success-with-houzz-pro) [Real Construction Pros Rave About the Houzz Pro CRM & More](https://pro.houzz.com/pro-learn/blog/hesitant-to-try-houzz-pro-hear-what-real-builders) > "What I love right now is I have created templates inside of Houzz Pro to address every client as they're reaching out. So instead of me having to stop and manually type an email every time I have various templates in there that I can just click. I also love the Houzz Pro reminds me to follow up. It's almost like a personal assistant." > > John McClain | John McClain Design HOUZZ PRO INTEGRATIONS ## Ready to Connect With Your Favorite Tools Our countertop CRM for Mac and Windows works with tons of the tools you already use, cutting the double work. Autosave financial details in QuickBooks Online, manage leads directly from Gmail, sync your calendars (iCloud, Gmail, Exchange, Office 365, Outlook), and so much more. [Get Started](https://www.houzz.com/houzz-pro/pricing) AWARD-WINNING SUPPORT ## Here to Help—However You Need It. ### Got questions? Our experts have answers. For anything our self-guided resources can't solve, just reach out for assistance and we'll take it from there. #### Online Chat The fastest, most convenient way to get your questions answered. #### Email Troubleshooting and other assistance are just a help ticket away. #### Phone Our support team is standing by Monday to Friday, 6am to 5pm PT. #### Help Center Articles, video tutorials, webinars, and more—all accessible 24/7. #### Software Specialists On-staff experts who know every Houzz Pro tool, inside and out. #### Stevie Award Winner Recognition for excellence in customer service and innovation. ## Help Yourself to On-Demand Answers Get to know our best-in-class software through curated video tutorials, how-to walkthroughs, and beyond. [Free Template: How to Write a Construction Contract](https://pro.houzz.com/pro-learn/blog/startup-guide-residential-construction-contract-template) [Free Template: How to Write a Pool Construction Contract](https://pro.houzz.com/pro-learn/blog/free-swimming-pool-contract-template) [How to Manage Your Leads](https://pro.houzz.com/pro-help/r/how-to-manage-your-leads) ## Why Go With Houzz Pro? ### All-In-One Solution As the leading online platform for home renovation and design, Houzz proudly offers the only true all-in-one software solution for countertop contractors like you—combining best-in-class tools with access to our growing network of hiring homeowners. ### Tailored to Your Trade Built specifically for home remodeling and design professionals, our CRM for countertop contractors has the exact tools your business needs. Simply put, we know what it takes to win and manage projects while collaborating with your team and clients. ### Largest Online Community For over a decade, Houzz has been a trusted home remodeling resource and has grown to become a global community for over 65 million homeowners and home design enthusiasts, and over 3 million home remodeling and design professionals. ## Countertop Contractor CRM Software FAQs ### Can small businesses use CRM software? Yes, small countertop installation businesses can use a CRM. Implementing a CRM system can provide numerous benefits, including: 1. Improved Customer Management: A CRM helps keep track of customer information, interactions, and preferences, enabling personalized service and better customer relationships. 1. Enhanced Organization: It centralizes all customer and project data, making it easier to manage leads, quotes, and ongoing projects. 1. Streamlined Communication: A CRM facilitates better communication with customers and team members by providing tools for email, messaging, and reminders. 1. Increased Efficiency: By automating routine tasks and providing clear project timelines, a CRM helps small businesses save time and reduce administrative overhead. 1. Sales Growth: With features like lead tracking and sales forecasting, a CRM can help identify new opportunities and improve conversion rates. Even with a limited budget, small countertop installation businesses can find affordable CRM solutions tailored to their needs, ensuring they can compete effectively and grow their customer base. ### What does CRM stand for? CRM stands for Customer Relationship Management. CRM systems help manage interactions with current and potential customers, streamline operations, and improve business relationships. These systems assist countertop installation businesses in organizing customer information, tracking leads, managing projects, and enhancing communication, ultimately leading to increased customer satisfaction and business growth. ### What CRM software do countertop contractors use? Countertop contractors often use specialized CRM software to manage their businesses effectively. One popular choice is Houzz Pro, which offers a comprehensive suite of tools tailored for the needs of contractors. Houzz Pro helps countertop contractors streamline project management, track leads, and enhance customer communication, ensuring a seamless workflow from initial contact to project completion. By integrating all aspects of the business into one platform, Houzz Pro enables countertop contractors to focus on delivering high-quality work and exceptional customer service. ### Which features are included with a subscription of Houzz Pro’s CRM for countertop contractors? With a subscription to Houzz Pro’s CRM feature, you also gain access to our client dashboard, built to help answer client’s rearing questions, keep them engaged, and turn them into another satisfied customer. You can find more information about what features are included with each of our plans [here](https://www.houzz.com/houzz-pro/pricing). ### What support does Houzz Pro’s CRM for countertop contractors include? When you subscribe to Houzz Pro’s CRM for countertop contractors, you gain premium access to our [support team](/pro-learn/blog/how-to-reach-houzz-pro-customer-service). That means you get an exclusive phone number that directs you to an onshore team member and you get pushed to the top of the queue. You also get personalized on-demand onboarding support, showing you how to properly use the specific features you want, when you want, to help get your business up and running with Houzz Pro. We also have a wide variety of help articles available in our [Help Center](/pro-help) and in-depth how-to videos on our [YouTube channel](https://www.youtube.com/@HouzzPro). ## Explore More Features for Countertop Contractors [Estimate Builder](https://pro.houzz.com/for-pros/software-countertop-contractor-estimating) [3D Floor Plans](https://pro.houzz.com/for-pros/software-countertop-contractor-3d-floor-plan) [Email Marketing](https://pro.houzz.com/for-pros/feature-email-marketing-tools) [Schedule](https://pro.houzz.com/for-pros/feature-schedule) [Change Orders](https://pro.houzz.com/for-pros/feature-change-orders) [eSignatures & Approvals](https://pro.houzz.com/for-pros/feature-e-signature-approvals) [Insights & Analytics](https://pro.houzz.com/for-pros/feature-insights-analytics) [Invoicing](https://pro.houzz.com/for-pros/software-countertop-contractor-billing-invoicing) [Online Payments](https://pro.houzz.com/for-pros/feature-online-payment) [Integrations](https://pro.houzz.com/for-pros/feature-integrations) [Financial Reports](https://pro.houzz.com/for-pros/feature-financial-reports) [Mobile App](https://pro.houzz.com/for-pros/feature-mobile-app) [Premium Profile](https://pro.houzz.com/for-pros/feature-premium-profile) [Custom Website](https://pro.houzz.com/for-pros/feature-business-website) [Targeted Advertising](https://pro.houzz.com/for-pros/feature-advertising) [Lead Generation](https://pro.houzz.com/for-pros/software-countertop-contractor-leads) [Compare Houzz Pro](/for-pros/compare) READY TO GET STARTED? ## Schedule Your Free Demo Have questions? Give us a call at (888) 372-2851 [Schedule Demo](https://www.houzz.com/houzz-pro/schedule-demo?utm_campaign=7015c000001NeVVAA0&sourceCommandName=HouzzProCMSLanding)