--- title: "Houzz Pro Customer Support for Contractors & Designers" url: "https://pro.houzz.com/for-pros/feature-expert-support" datePublished: "2026-09-15T05:41:51+0000" --- EXPERT SUPPORT # Achieve Even More With Houzz Pro Support We stand by our software—and the pros who use it. From one-on-one guidance to on-demand training, Houzz Pro’s customer support makes sure the right resources are always right where you need them. ## Connect Quickly Reach out to our in-house experts by chat, email, and phone for one-on-one help. ## Find Answers Get in-depth, DIY solutions from hundreds of help articles and video tutorials. ## Sharpen Skills Level-up with live webinars, coaching courses, and a Houzz Pro Certification. CONTACTS US ## Live Experts, Standing By. Get in touch with real people who know Houzz Pro best by live chat, email, or phone. Since our goal is zero Houzz Pro complaints, consider our five-star service at your service. - [Chat with us](/pro-help/r/how-to-reach-houzz-pro-support) on the bottom right of your browser - Email with us by submitting a [support ticket](/pro-help/r/how-to-reach-houzz-pro-support) - Call us at (888) 257-4020 to speak with a real rep\* - Dedicated support available for select plans [Get Started](https://www.houzz.com/houzz-pro/pricing) _\*Available Monday to Friday, 6am to 5pm PT._ ONBOARDING SUPPORT ## Set Up for Success Without the Stress Whether you’re switching software or subscribing from scratch, our white glove onboarding team can make sure your move to Houzz Pro is as simple and seamless as it gets. - Find your way around Houzz Pro’s features fast - Migrate projects, files, and more to the right places - Import cost codes, catalogs, clients—everything - Sync to [QuickBooks Online](/for-pros/feature-quickbooks-integration) with accounting experts [Get Started](https://www.houzz.com/houzz-pro/pricing) HELP CENTER ## Articles and Videos for Anytime Troubleshooting Need answers now? Take your Houzz Pro support into your own hands with the [Help Center](/pro-help)—our extensive library of step-by-step articles and videos for the DIY problem solver. - Dive right in with our [Getting Started](/pro-help/f/get-started) guide - Explore a mix of how-to articles and videos - Search for specific questions, topics, or issues - Browse by feature to discover new insights [Get Started](https://www.houzz.com/houzz-pro/pricing) TRAINING WEBINARS ## Build Your Skillset With Online Workshops Our live and on-demand [Training Webinars](/for-pros/webinars) are free to register for and break down the ins and outs of our software in realtime—Q&As included for live attendees. - Watch webinars live or later with on-demand replays - Start strong with our curated [Getting Started](/for-pros/webinars#gettingstarted) video - Get in-depth instruction with feature [Deep Dives](/for-pros/webinars#deep-dives) - Explore updates with quarterly [What’s New](/for-pros/webinars#whats-new) videos [Get Started](https://www.houzz.com/houzz-pro/pricing) HOUZZ PRO CERTIFICATION ## Master Our Software, Stand Out to Homeowners. Earn the badge that helps with both: our user-exclusive [Houzz Pro Certification](/for-pros/houzz-pro-certification). Complete with pro tips and videos, this course is your quickest way to power-user status. - Get guided, hands-on training on our features - Complete modules in any order at your own pace - Stand out with a badge on your Houzz profile - Tailored to designers or builders and remodelers [Get Started](https://www.houzz.com/houzz-pro/pricing) ## We’re Here for You—in More Ways Than One. ### Houzz Pro Academies Grab your notepads and come with questions. Our [Houzz Pro Academies](/for-pros/webinars#academies) are a surefire way to fast-track your software skills (don’t worry, you won’t be graded). ### The Pro Perspective Podcast From best practices to wise advice, hear it all firsthand from the industry’s top thought leaders on [The Pro Perspective](/for-pros/podcast-the-pro-perspective)—our in-house podcast streaming now. ### Houzz Pro Learn Courses Eager for more education? Get game-changing wisdom from top pros in our business-coaching courses for [interior designers](/for-pros/mastering-the-business-of-interior-design) and [remodelers](/for-pros/houzz-pro-remodeling-course). ### The Houzz Pro Forum Crowdsource your Houzz Pro support from colleagues around the country in the [Houzz Pro Forum](https://forum.houzz.com)—our online community where professionals can connect. ## Take Our Word for It (And Theirs) Hear from real home construction and design professionals who've used Houzz Pro to better their business. [How Houzz Pro Helped This Construction Firm Relocate & Thrive](https://pro.houzz.com/pro-learn/blog/holland-brothers-construction-thriving-success-story) [How This Design Build Firm Reached New Heights With Houzz Pro](https://pro.houzz.com/pro-learn/blog/managing-a-multi-million-dollar-design-build-firm) [Construction Software Helps Builder Scale Business & Reputation](https://pro.houzz.com/pro-learn/blog/how-matt-panella-uses-transparency-and-technology-to-scale-his-business-and-reputation) > The customer service that I have experienced in set up, keeping in touch with me, assistance with any and all of my needs, has been amazing! I would highly recommend Houzz to anyone in any field. > > Colleen D. | Design & Construction ## Help Yourself to On-Demand Answers Get to know our best-in-class software through curated video tutorials, how-to walkthroughs, and beyond. [Feature support articles to answer almost any question.](/pro-help) [Detailed video walkthroughs to master your new tools.](/for-pros/webinars) [Industry news, guides, and more to stay a step ahead.](/pro-learn) ## Houzz Pro Expert Support Features See all the main Houzz Pro support features, book a Demo to learn package details | Feature | Description | | --- | --- | | **Support Channels** | | | Live Chat Support | Contact support directly within Houzz Pro via live chat during support hours | | Email Support | Submit support requests through email or support tickets. | | Phone Support | Contact support team directly via phone. | | **Expert Assistance** | | | Industry-Specific Support | Access support from experts familiar with construction and design workflows. | | Specialist Support | Get help from specialists (e.g., workflows, integrations). | | **Self-Service Support** | | | Help Center Access | Access articles, tutorials, and guides through the Houzz Pro Help Center. | | Video Tutorials | Learn features through on-demand video tutorials. | | Training Resources | Access training materials to learn how to use Houzz Pro features. | | **Community** | | | Pro Forum | Connect with other professionals to ask questions and share knowledge. | | **Product Updates** | | | Product News & Updates | Stay informed about new features and updates. | | **Support** | | | Dedicated Account Manager | Dedicated representative is assigned to any Advertising or Custom Houzz PRO software customers | | **AI Support** | | | AI Chatbot Support | Automated support assistant inside product | | **Training** | | | Certification Programs | Formal certification for software proficiency | ## Why Go With Houzz Pro? ### All-In-One AI Platform We’re proud to offer the only true all-in-one, AI-powered software solution for every side of your business—combining best-in-class planning, project management, financial, and marketing tools. ### Tailored to Your Trade Built specifically for home building, remodeling, and design professionals, we’re always improving our features based on feedback—making our do-it-all software the perfect toolkit for your type of work. ### Largest Online Community Houzz has been a trusted remodeling resource for over a decade—garnering a global community of over 65 million homeowners and design enthusiasts, and over 3 million home remodeling and design professionals. READY TO TRY? ## Get a Free Demo For questions, give us a call at (888) 372-2851. [Schedule a Demo](https://www.houzz.com/houzz-pro/schedule-demo?utm_campaign=7015c000001NeVVAA0&utm_source=SEO&sourceCommandName=HouzzProCMSLanding)